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Case Study · Med Spa

Pronk Digital × Noor Esthétique

Washington, D.C. areaboutique (single location)12-month engagement

Cost per lead

not stated$7.81

engagement to date

Leads contacted within 60 seconds

15%100%

post-launch

Lead-to-appointment conversion

1x3x

engagement to date

Google Business Profile visibility

baseline+310%

engagement to date

The challenge

What they were up against

The owner was running marketing personally on top of clinical work, with a limited budget. The practice was losing an estimated 30-40% of inquiries to slow follow-up, with patients booking elsewhere before the front desk could respond.

The approach

How the agency worked the problem

Pronk deployed an AI-powered lead capture layer targeting a 60-second response window, ran Meta ads using in-platform lead forms to shorten the path from click to contact, and wired automated nurture sequences into a scheduling integration so that qualified leads could self-book.

Services deployed

  • Meta Ads
  • AI Lead Capture
  • CRM Automation
  • Scheduling Integration
“I tried at least half a dozen agencies before Pronk. After working with them, I finally understood why they're in such high demand. The execution, the strategy, the expertise. Nothing else has come close.”
— Owner, Noor Esthétique

Agency behind the work

Pronk Digital

Med spa marketing agency with exclusive territorial representation, integrated SEO-to-reputation workflows.